As a taxi rider, you have the right to:
- Direct the destination and route used;
- Travel to any destination in the five boroughs of the City of New York;
- A courteous, English-speaking driver who knows the streets in Manhattan and the way to major destinations in other boroughs;
- A driver who knows and obeys all traffic laws;
- Air-conditioning on demand;
- A radio-free (silent) trip;
- Smoke and incense-free air;
- A clean passenger seat area;
- A clean trunk
- A driver who uses the horn only when necessary to warn of danger; and
- Refuse to tip, if the above are not complied with.
Take your receipt.